SAN DIEGO – Volkswagen of America, Inc. announced they will help those customers affected by the southern California wildfires with financial assistance and the complimentary replacement of their vehicles HEPA smoke and pollen filters. Volkswagen will also be donating $25,000 to the American Red Cross to help those affected by the wildfires. For customers who were severely impacted with damage to or loss of their residence and/or business, Volkswagen will defer their lease payments and extend their loan payments for up to 90 days. Customers will not accrue any additional charge or loan interest for the designated period. In addition, any late payment charges for customers who were either evacuated or impacted directly will be reversed by Volkswagen. Affected customers should contact Volkswagen by calling (800) 428-4034 to speak with a representative to receive assistance.
“We at Volkswagen are sending our thoughts and prayers to those affected by the recent devastating southern California wildfires,” said Steve Mears, director, Western Region, Volkswagen of America. “We believe that when you buy a Volkswagen you get a little more than just a car, you get something extra. We provide unexpected things in times of need as a way of reinforcing that something extra.”
For over a decade, every new Volkswagen vehicle has come with a standard HEPA Smoke and Pollen filter that cleans the air passengers breathe. With the recent fires, Volkswagen wants to replace the old filters that may have absorbed the lingering smell of smoke and potentially harmful ash.
Press release via Volkswagen